Reactive maintenance and emergency call outs
In the event of an emergency concerning your doors or entrance ways, call Door Support North East to request a visit from an expert engineer. We endeavor to attend within 24 hours and work to find the most suitable solution as quickly as possible.
​
A first time fix is often possible. Where not, we shall provide a temporary repair or a quotation for remedial works.
Planned maintenance of automatic doors
As well as preventing any unnecessary breakdowns, routine door maintenance is essential to ensure that your doors do not present any danger to users and conform to current legislation.
​
It is a legal requirement (in accordance with BS7036 BSEN16005) to have your doors serviced at least once a year. If you don’t comply, you can face hefty fines, or worse – you could be held liable and get taken to court if an injury occurs due to an unsafe entrance.
Planned maintenance of roller shutters
It is recommended by the DHF (Door and Hardware Federation) that roller shutters are serviced on a regular basis. The frequency and level of maintenance will be determined by the type of door and its intended use. In line with the latest guidelines, we'll ensure all essential maintenance is carried out, for peace of mind that the entrance is safe and secure.
Planned maintenance of fire doors
Fire doors are only effective if they are correctly installed and regularly maintained. That’s why periodic servicing and regular inspections are imperative. Door Support North East can oversee the inspection, repair, service and maintenance of all makes and models of fire-rated steel doors for various applications and building types.